Education

Case Manager / Social Services Assistant

Case managers and social services assistants connect clients with health, mental health, housing, and social services, assessing needs, creating service plans, and monitoring progress. Florida's large DCF system, Medicaid managed care organizations, elder care networks, and veteran services programs create the state's most diverse case management job market, with bilingual Spanish/English/Haitian Creole skills in especially high demand.

FL Median Salary

$39,030

Entry Salary

$29,780

Experienced

$55,590

FL Growth

14%

Requirements & Training

Credential: No mandatory license at entry level; CCM (Certified Case Manager) via CCMC for advancement
Typical program length: AS Human Services/Social Work: 2 years; BSW for licensed pathway: 4 years
Typical tuition range: $3,500 - $6,500

Career Path

Case Management Aide → Case Manager → Senior Case Manager → Care Coordinator → Program Supervisor → Director

Top Florida Employers

FL Dept. of Children & FamiliesFL Dept. of Elder AffairsMedicaid MCOs (WellCare, Humana FL)VA Medical CentersCommunity mental health centersNonprofit social service agencies

Related Programs

Human Services AAS
Social Work AS
Case Management Certificate
BSW (for licensure pathway)